MetTel

About MetTel

Your Partner for Profitability

At MetTel, we understand the inherent complexities of working with multiple telecom providers. That’s why we offer the convenience of partnering with a single carrier for a complete suite of traditional and advanced voice and data services nationwide. MetTel provides an unparalleled level of agent support, a robust online portal, and industry-leading commissions, bonuses, and residual payments.

Customizable Communications Solutions for Enterprise to SMB Customers

State-of-the-Art Applications

MetTel equips our agents with extensive and easy-to-use online tools. The web-based applications facilitate the entire lifecycle of the client engagement, from prospecting opportunities to monitoring customers’ services requests.

  • MetTel’s Commission Estimator allows agents to look up commission and residual levels for individual NPA-NXX codes and upload bulk queries.
  • The Commission Tracker provides detailed reports on current and historical payments
  • Real-time access to client status reports
  • Robust client-driven online telecom management portal
Extensive Agent Care

MetTel has designed a unique agent support structure to ensure our sales partners are equipped with the necessary tools and expertise to generate and sustain business.

Dedicated Agent Manager
  • Provides support throughout the sales cycle
  • Equips agents with appropriate sales deck and training materials
  • Engages Subject Matter Experts to provide technical expertise
New Client Services
  • Project manages rollouts for large, national accounts
  • Partners with Pre-Migration team to receive and process all orders and pre migration issues
Customer Support
  • 24x7x365 coverage
  • Proactive status updates to key stakeholders